What Amazon’s Faster Delivery Means for Your Business

By: Christine Blank

Photo Courtsey of Amazon

Photo Courtsey of Amazon

Get ready to see even more packages delivered to apartment communities and businesses across the United States. Already, FedEx, USPS, UPS and Amazon deliver a staggering 10 billion packages annually. Now, Amazon is shipping even more packages – sometimes within an hour – than it ever has before.

After a successful test in New York City, Amazon recently said it will begin offering one-hour delivery service in Baltimore, Md., and Miami, Fla. For $7.99, Amazon ships any product in stock in under an hour to Amazon Prime members. If they want to receive the item or items within two hours, shipping is free.

Photo Courtesy of Banking Sense

Photo Courtesy of Banking Sense

In New York – where bike riders deliver packages to Prime members in less than an hour – many people say the service is “addictive”. If you need a last-minute birthday gift, for example, and don’t have time to go to the store or are busy at work, this would a perfect solution. If you run out of diapers and your child is sick, you can get the needed supplies quickly.

You can see how Americans could quickly get used to – and come to expect – delivery of anything they want, right want they want it.”If you order something from Amazon, you have to wait a day or two to get it. If they can get it to you that day, then it’s even easier for you to kind of make an impulse purchase,” Dan Ackerman, senior editor at CNET, told CBSN.

And more people will have access to this service in the future, since Amazon will likely add the one-hour delivery service to more cities this year. Plus, Amazon delivery could get even faster after the Federal Aviation Administration granted the company experimental approval of its drones (for research and development), which the company plans to use to deliverpackages within 30 minutes in the future.

Photo Courtesy of LA Weekly

Photo Courtesy of LA Weekly

But Amazon is not the only online retailer offering this quick service. Google Express offers same-day delivery in San Francisco, San Jose, Los Angeles, Manhattan, Chicago, Boston and Washington, D.C. And eBay recently expanded its eBay Now same-day delivery service to Brooklyn after success in Queens, San Francisco, San Jose, Dallas and Chicago.

What does all this mean for your business or community? The growing number of Americans who will expect their packages immediately will definitely impact your work flow. Already, you have a mountain of packages waiting to be picked up or distributed. Your mailroom is full and it seems that there are more deliveries arriving by the minute. So how do you deal with this time and space-waster for your staff?

Screen Shot 2014-12-01 at 5.34.41 PMOne solution is PackageLog. PackageLog’s cloud-based notification system allows you to send custom email and text messages to alert package recipients that their package has arrived to your mailroom or office. In addition the system continues to automatically remind the person that they have a package awaiting retrieval and even sends then a final “thank you for picking up your package” customized message at the end.  Space is reduced due to the increased communication. Employee time is reduced due to the system’s quick and easy cloud-based responsive design that works on any device connected to the internet.  Most importantly liability is reduced thanks to a secure closed system that makes sure that the only person that picks a package up is someone authorized.  Learn more about how PackageLog can help you. Click here to learn more and to receive a free trial.