by Shad Bookout
The Holiday Season is in full effect and probably has taken your apartment community by storm. Residents coming in to pick up their packages have donned their ugly sweaters. Christmas lights dangle precariously from balcony railings. Holiday cheer fills that air and holiday music fills your office. Yes, the season is full of joy, but not every resident is so eager for the holiday to arrive. And some will leave you wondering if it will take a Miracle on 34thStreet for you to survive the holiday. Of course we are talking about residents like these:
For many, the Christmas season is all about excess: running frantically from store to store and event to event for the entire holiday season. They are the ones who became excited when the decorations were on store shelves two weeks before Halloween. They can’t get enough Christmas and are in your office forcibly sharing their holiday cheer with you. It may seem like torture, but at least these residents are happy.
The same cannot be said of every resident this holiday season. Some dread the holidays and would prefer having a root canal to having to deal with the whole thing. They have no desire to fight the crowds at the stores or navigate the endless online shopping specials. And then they criticize the “tacky lights” and “hokey decorations”. They have the spirit of giving all right: the spirit of giving you a non-stop barrage of complaints about the whole thing. Bah Humbug!
Buddy the Elf
Every apartment community has at least one. The over-the-top, Christmas-crazed lunatic who may need mental help by the time the year is over. Normally, they are the resident who is in your office every day to talk about something or other (you tuned them out long ago). But the holidays have put a new level of zeal in their step. Now they call once a day and visit twice a day. Maybe it would just be easier to put them on the payroll. Because they know – and they want to share (endlessly share) – everything that is going on in the community (no matter how small) and in the surrounding area.
How many zany dysfunctional families do you have living inside your community’s border? Chances are more than you can count. And even more are coming to visit their family members who reside at your community. If you already think that family living in Apartment X is a bit off their rocker, I bet you can’t wait to be introduced to their third cousin, twice removed. The families of your families are coming. You have seen them all. They inhabit your nightmares. You can’t lock the gates. You can’t hide. They are coming. Now would be a great time for a Christmas Vacation.
They All Want Their Packages
Of course, the biggest celebrity you have this time of year is the delivery person. FedEx, UPS, and the US Postal Service are dropping off more packages than ever before (over 12 million more to be exact). And all of your residents are eager to get their holiday deliveries. It does not matter if it is a package from a friend or relative or a last-minute Amazon delivery, they want their stuff. They have been calling non-stop since they ordered it to see if it has arrived. When they come in, they want to talk for what seems like hours. It is enough to drive you a little crazy.
PackageLog can make the holiday package pain go away. The calls stop because residents know they will receive an email or text as soon as the package arrives. They spend less time chatting because they feel well-informed, thanks to the customized messages they automatically receive. They also are excited about the resident party that you sent them a text about, thank to the “Message All” feature that PackageLog offers. You get all of this, and it costs less than the shipping on many of the packages you are taking in.