by: Chelsea Seidman
It has begun. Halloween, Thanksgiving, and Christmas decorations in nearly every store remind us that holiday shipping season has begun. Many people are already placing their orders on a multitude of web sites for Halloween costumes and decorations.
Next, they will gleefully plan for Black Friday and Cyber Monday, knowing that they can save hundreds on their Christmas gifts – and maybe even make purchases for themselves. But they won’t just be browsing web sites on Cyber Monday. Since online shopping for everything from clothes to groceries is such a part of most people’s daily lives, many have already started ordering gifts, clothing, décor and other items for this winter.
In fact, more packages will be shipped than any other year this holiday season. Shop.org, the online division of the National Retail Federation, predicted this week that web sales will grow between 8 percent and 11 percent this holiday season to as much as $105 billion. Similarly, PricewaterhouseCooper found that a significant 43 percent of consumers’ holiday gift spending will take place online, up from 42 percent in 2013. Plus, 41 percent of shoppers say they will increase how much they spend online this season, according to PwC.
“November and December look very, very good right now,” Matthew Shay, president and CEO of the National Retail Federation, told Internet Retailer. “If our estimates are correct, it will be the best [season] going back a decade.”
Meanwhile, Deloitte LLP predicted that online and mail order sales in November and December will increase between 13.5 percent and 14 percent, while research firm eMarketer projected a 16.6 percent increase in online sales for November and December.
All the shipping companies know that they will likely be shipping more packages than any other holiday season, and they want to be prepared. UPS plans to hire up to 95,000 employees during the holiday season, and FedEx will hire more than 50,000 extra employees to handle holiday season package deliveries, more than double last year. FedEx alone delivered a whopping 275 million packages between Thanksgiving and Christmas last year.
UPS, FedEx and other delivery firms want to be extra prepared for a bountiful e-commerce holiday season, and they don’t want to end up delivering customers’ packages late, like they did last year. UPS, for example, couldn’t deliver some last-minute orders from Amazon and other sites because it didn’t have enough staff in place to handle the surge of orders.
What does this significant hike in online ordering mean for apartment communities? It means that you will have even more packages to deal with over the next three months than you typically have. And storing, sorting and distributing packages to your residents already takes up too much staff time. Prepare now for the onslaught with PackageLog – the cloud based package management and notification tool that saves apartment management teams, hundreds of hours per year.
PackageLog allows you to reduce your time with each package by up to 90%. Residents stop calling you because they know they will receive an email and text notification when their delivery arrives. The package binder goes away for an intuitive cloud based digital system that works on any device – even on a smartphone. You are even able to leverage the customized package notifications into a resident retention tools. PackageLog saves you time, helps you retain more residents, and give you a unique amenity that helps you stand out in the marketplace. Learn more here.